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Solving Nurse Burnout and Dissatisfaction through Design
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Like rest of the business world, hospitals are constantly grappling with the issue of employee retention—seeking the perfect combination of work environment and benefits to keep employees satisfied on the job. For hospitals, the issue of employee retention has more far reaching affect, assuring not only customer satisfaction and loyalty, but in many cases the customer's very survival.
According to the American Association of Colleges of Nursing, one factor contributing to the nursing shortage is job burnout and dissatisfaction. More than 75% of RN's believe nursing shortage presents a major problem for their quality of work life, quality of patient care, and the amount of time they are able to spend with patients. Another study, published by Health Affairs, cites that more than 40% of nurses working in hospitals reported being dissatisfied with their job, and one out of every three hospital nurses under the age of 30 is planning to leave their current job in the next year.
The statistics are astounding. But although the macro issues related to nursing shortage are beyond an individual hospital's control, at the micro level, hospitals can take measures to enhance nurse retention and job satisfaction—through facilities design.
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Learning Outcomes:
- Engage and learn from end-users in the design of new facilities to increase satisfaction
- Improve nurse productivity through design and amenities
- Design to improve patient outcomes through the reduction of human error
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Who Should Attend?
- Facility Managers
- Operations Executives
- HR Managers and Directors
- Finance Executives
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Presenters and Panelists:
 John Cooper AIA, ACHA
Principle and Director – Healthcare Studio
Morris Architects
John Cooper AIA, ACHA, Principal and Director of Morris Architects’ Healthcare Studio is a nationally recognized leader in the specialized field of Healthcare Architecture, regularly serving as a media resource on subjects related to the latest trends in healthcare design. His three-decade career spans leadership positions with some of the highest quality healthcare firms in the country. John has been involved in over 100 separate hospital facilities, with an aggregate construction value exceeding $1Billion, for such prominent institutions as The U.T. M.D. Anderson Cancer Center and Memorial Hermann Healthcare System in Houston, Texas; Baylor University Medical Center and Parkland Memorial in Dallas, Texas; the University of Arizona School of Medicine in Phoenix, Arizona; Healthsouth in Birmingham, Alabama; St. John’s Regional Medical Center in Joplin, Missouri; and Mercy Healthcare System, in Bentonville, Arkansas. John has also worked on major healthcare projects internationally, including hospitals located in Mexico, Viet Nam, Russia, and China. He is a graduate of the University of Texas at Arlington, where he received a Bachelor of Architecture degree. John is a Founding Member of The American College of Healthcare Architecture.
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