Facilities With More Than 500 Beds

David F. Chambers
Director of Planning and Architecture
Sutter Health
Sacramento, Calif.

David Chambers has spent a majority of his 30-plus years of work in the healthcare industry. As the Director of Planning and Architecture for Sutter Health, located in Sacramento, California, he has a special focus on the impact of space on efficacy and efficiency of care delivery.

For more than 20 years he has evolved architectural planning concepts through envisioning optimized patient flows as the value stream. This drives out waste and enhances quality outcomes. Chambers has developed this approach through the emergence of high-level, multidisciplinary teams to map the flows. This concept has been recognized both nationally and internationally for its high-value outcomes. His planning concepts have led to “one-stop” patient intake centers, integrated interventional services platforms, and deeper implementation of acuity-adaptable inpatient nursing facilities.

Chambers’ extensive experience in the industry also includes membership on the Advisory Board for Healthcare Facilities Symposium and his roles as Research Partner at Rice University Building Institute and a contributor to the Healthcare Advisory Board Company.

Thomas J. Huser, MS, CHSP
Safety Coordinator
Clarian Health Partners, Inc.
Indianapolis, Ind.

Thomas Huser, past President and current Treasurer of Healthcare Safety & Security Association of Indiana, has spent 23 years working in the healthcare industry. As the Safety Coordinator at the Clarian Health facility located in Indianapolis, Indiana, Huser specializes in emergency management and hazardous materials.

Huser is involved in a long list of community service projects and outreach efforts, including Marion County LEPC, Hazardous Materials Exercise Coordinating Committee, and Indiana District 5 Hospital Emergency Preparedness Committee, as well as serving on numerous subcommittees related to emergency preparedness drill planning.

An accomplished author, Huser currently has three books in publication. These include The Environment of Care Compliance Manual: A Guide to The Joint Commission Standards, The Life Safety Survey Companion, and Emergency Management for Healthcare Facilities, all published by HCPro.

As a healthcare facilities professional, Huser has reorganized the emergency management process for three Clarian hospitals to help improve compliance and accountability. He also worked with hospital leadership to improve emergency management-related education and response capability. Huser’s current project is working to create a unified command structure and emergency policy to include additional Clarian-owned hospitals within the Indianapolis metro area.

Facilities With Between 300 and 500 Beds

Jack Earl Boyles, CM
Director of Facilities Services
The Ohio State University Medical Center East
Columbus, Ohio

Jack Boyles has served the healthcare industry for 27 years. He is Director of Facilities Services for The Ohio State University Medical Center East, located in Columbus, Ohio. He is a member of numerous organizations and committees, including American Society for Healthcare Engineers, Institute of Industrial Engineers, Georgia Society for Hospital Engineers, Tennessee Hospital Engineers, and the National Fire Protection Association. Boyles was named Hospital Engineer of the Year in 1992 and is a former President of the Tennessee Hospital Engineers Association.

Boyles also spends time with service projects and outreach efforts including Tennessee Hospital Task Force for State Regulations, Re-engineering Facilities Management, and Energy Usage Comparison for Health Care Facilities.

Boyles served three years on the Ohio Environmental Health Association Board of Directors and Tennessee Hospital Engineers Association Board of Directors and is a member of the Tennessee Hospital Task Force for State Regulations. His accomplishments include an $8.5 million ER, CCU and surgery addition, a $2.5 million medical surgery floor renovation, three MRI projects totaling $8.6 million, an Ancillary Services renovation costing $6.8 million, a Cath-lab addition costing $2.2 million, and the installation of the first ceiling-mounted eye-scope in the Southeast.

As a healthcare facilities professional, Huser has reorganized the emergency management process for three Clarian hospitals to help improve compliance and accountability. He also worked with hospital leadership to improve emergency management-related education and response capability. Huser’s current project is working to create a unified command structure and emergency policy to include additional Clarian-owned hospitals within the Indianapolis metro area.

Richard P. Zurich, CHFM
Administrative Director of Facilities
Martin Memorial Health System, Inc.
Stuart, Fla.

Richard Zurich is a Certified Healthcare Facility Manager (CHFM) with 16 years of experience in the industry. He is the Administrative Director of Facilities for the 344-bed Martin Memorial Health System, Inc., located in Stuart, Florida, and specializes in facility management, biomedical services, and construction management.

Zurich is former President and current State Secretary of the Florida Healthcare Engineering Association and is also a member of American Society for Healthcare Engineers and National Fire Protection Agency. He is also past President and a current member of the American Cancer Society Martin County Chapter.

Also, on behalf of the Florida Hospital Engineers Association (Codes and Standards Committee), he led the request for the formal interpretation of NFPA. This included Chapter 8.4.9 to clarify the requirement of a Level 1 EPSS to be tested for a duration of more than four hours. The result of the interpretation was clarification that the EPSS did not have to be tested more than four hours.

Facilities With Fewer Than 300 Beds

Andrew DeLao, B.S.RT(T), CMD
Team Leader
Cancer Team Bellin Health
Green Bay, Wis.

Andrew DeLao, with 10 years’ experience in the healthcare industry, is Team Leader for Cancer Team Bellin Health, located in Green Bay, Wisconsin, and specializes in oncology services. Services include radiation oncology, medical oncology, integrative medicine, and palliative care.

DeLao manages 25 FTEs and is a member of Radiation Therapists of Wisconsin. He received the National Medical Professional Awards in 1999, 2000, and 2003. He also received the Affinity Health Award in 2003 and Aurora Star in 2005. DeLao is also involved as part of the American Cancer Society Community Action Team; Day for Women in Winnebago, Brown County, and Outagamie; Humane Society of Outgamie County; and the Livestrong Foundation.

His 10 years of experience have not been without obstacles. The building of five new cancer centers provided DeLao with challenges in creating an environment that is efficient from a work flow perspective as well as a patient care perspective and working to incorporate both in order to provide the best-quality care and cost efficiency. The most recent cancer center incorporates both, with its paperless environment for EMR, which allows real-time access to changes in patient care issues for all staff. This also promotes better collaboration among specialists, who can share patient information readily and easily.

The new center has updated technology for advanced care for oncology patients. It also fosters a healing environment with natural light, natural hard surfaces, cool and warm colors, paintings, glass, stone, water, and hardwood flooring. It creates a positive and bright working environment. There is even the world’s first and only patient viewing room for radiation oncology.

Kathleen A. Weeks, MLT (ASCP)
Occupational Health Coordinator
St. Croix Regional Medical Center
St. Croix Falls, Wis.

Kathleen Weeks is an Occupational Health Coordinator for St. Croix Regional Medical Center in St. Croix Falls, Wisconsin. With 12 years of experience in the industry, her primary area of service is occupational health services.

Weeks is part of the St. Croix Regional Medical Center Benefits and Wellness Committee, Polk County Worksite Wellness Coalition, Festival Theatre Volunteer Task Force, and Our Lady of the Lakes Catholic Church Choir. She has worked on utilizing the Governor Doyles Worksite Wellness Kit with a grant through Polk County Nutrition and Activity Coalitions. There are now 24 businesses providing worksite wellness to employees. They also provide occupational health services globally to 186 companies and communicable disease reports as required by the state of Wisconsin.

Weeks still faces challenges but focuses on putting safety and wellness at the forefront in hard economic times. She also has time to help the industry understand OSHA and to coordinate many activities without staff.

Assisted Living/Nursing Home

Howard Bruce Neufeld
Executive Director
Boulevard ALP Assisted Living and Boulevard ALP Associates
Free Meadows, N.Y.

Howard Neufeld is the Executive Director at Boulevard ALP Assisted Living and Boulevard ALP Associates, both located in Fresh Meadows, New York. With 30 years in the industry, Neufeld holds several positions in different organizations. He is Chairperson of Bronx Jewish Community Council; Treasurer of West Bronx Housing and Neighborhood Resource Center, Inc.; and President of Bronx Jewish Community Council Home Attendant Program. He is also a board member of Young Israel of Ohab Zedek, a board member of Riverdale Jewish Community Council, a therapist at Queens Counseling Services, and a member of American Personnel and Guidance Association, SAGE, the Gerontological Society of America, and the American College of Health Care Administrators.

Neufeld was a panelist at the Mayoral Conference on Aging. His other accomplishments include serving as Delegate at the Office of Assemblyman Elliot Engle and a Representative of the New York City Department of Aging, and he opened up the first standing residence in New York City dedicated solely to individuals with Alzheimer’s and other memory impairments.

Other Industry Leaders

Steven Juett
Director of Clinical Systems Planning
RTKL Associates, Inc.
Dallas, Texas

Steven Juett is the Director of Clinical Systems Planning for RTKL Associates, Inc., located in Dallas, Texas. His specialties are medical equipment, technology planning, and integrating the operating room.

Juett has worked to become a leader promoting collaboration of clinical engineering and information services departments and received several awards for integrating biomed services into the information services department. He has contributed to significant changes in operating room design. He designed and produced environmental control systems to assist people with extreme physical impairments, providing manageable control of the people’s activities and reducing services needed for assisted living. He speaks regularly at college symposiums on biomedical engineering and has authored several articles for industry publications.

He is a consultant to several healthcare institutions and in his 30 year career has been involved in various organizations both past and present. Juett is currently involved in the Association for the Advancement of Medical Instrumentation, the Healthcare Information Management System Society, the American College of Clinical Engineers, the FDA Medical Device Industry Coalition, the Radiological Society of North America, and the North Texas Biomedical Association. He had past involvement with the Institute of Electrical and Electronics Engineers–Electromagnetic Compatibility Society, the National Systems Contractors Association, the American Hospital Association, the American Society for Healthcare Engineering, and the Society for Imaging Informatics in Medicine.

He received the ACCE Patient Safety Award in 2000 for identifying electromagnetic interference issues of high-definition television with medical telemetry. He presented the charge to the AHA, FCC, and FDA for hospitals and participated on the WMTS Task Force that led to the creation of the Wireless Medical Telemetry Service law under the Federal Communications Commission. In addition, he received an FDA citation for work on the Wireless Medical Telemetry Service Task Force and for improving patient safety in 2000.

Industry Association Leader

Janet H. Brown
Director of Sustainable Operations
Practice Greenhealth
Amherst, Mass.

Janet Brown is the Director of Sustainable Operations for Practice Greenhealth, located in Amherst, Massachusetts. After 20 years in the industry, Brown’s current primary area of service is greening healthcare.

She has received two awards for her work at Beth Israel. Brown was awarded the Environmental Quality Award from the EPA and the Partner for Change Award from H2E. She stays involved as a hospice volunteer for Fischer Home in Amherst, Massachusetts, and has been a soccer coach for the past five years.

In 1991 she began her work with Beth Israel Medical Center for Continuum Health Partners to create a waste manager position. With this position and Brown’s continuous identification of opportunities to reduce cost and improve environmental impact, the facility consistently increased savings and was saving over $1 million per year in waste removal and improved safety by 2004. Beth Israel Medical Center was also gaining community recognition and awards for their leadership in environmental activities.

In 2004 she joined the grant-funded program Hospitals for a Healthy Environment (H2E). In January 2008 H2E transitioned to the membership-based not-for- profit organization Practice Greenhealth. This pulled together H2E, Green Guide for Health Care, and Health Care Clean Energy Exchange. As Director of Sustainable Operations, Brown leads educational webinars and facility engagement activities.

Industry Architects

Phillip S. LiBassi, AIA, ACHA
Principal
Westlake Reed Leskosky
Cleveland, Ohio

Phillip LiBassi is a Principal specializing in healthcare architecture and engineering in the firm Westlake Reed Leskosky, located in Cleveland, Ohio. Having spent 29 years in the industry, LiBassi manages 95-100 FTEs.

He is a member of the American Institute of Architects, the American College of Healthcare Architects, the American Society of Healthcare Engineers, the National Fire Protection Association, and the International Code Council.

LiBassi has received several awards, including three Design Awards from the American Institute of Architects for the Cleveland Cancer Center, Cleveland Clinic Twinsburg, and Saint Vincent Health Center.

LiBassi’s interest in healthcare began early in his career while he spent time with his nephew, who suffered from a terminal heart condition. During his time at the hospital he found himself observing patient, family, and caregiver roles. He quickly recognized the challenges specific to the healthcare environment and wanted to be part of a positive impact on this type of setting. He has since been involved with innovative design concepts in medical/surgical patient rooms, intensive/critical care patient rooms, surgical suites, and such departments as surgery, cardiology, radiology, oncology, emergency rooms, and gastroenterology. His ultimate goal is to be part of a team that designs facilities that meet the needs of the patient, the family, the healthcare professionals, and those in charge of the operation and maintenance of facilities, in a way that allows each to do their best in this changing environment.

Robert A. Pratt, AIA
CEO
Pratt Design Studio
Chicago, Ill.

Robert Pratt is CEO of Pratt Design Studio in Chicago, Illinois. He specializes in healthcare architecture and interior design. With over 20 years in the industry, Pratt is a member of The American Institute of Architects, the Chicago Health Executives Forum, the National Council of Architectural Registration Boards, the Chief Executives Network, the American College of Construction Consumers, and the American Society of Healthcare Engineering.

Pratt has received several awards, including the Precast Concrete Institute Design Award in 1995, the Lawrence B. Perkins Award for Outstanding Achievement in 1996, and the PPPI&W Honor Award in 2003.

Pratt donated his time in a joint effort researching the effectiveness of nurse restorative spaces and how they affect the overall health of nurses in stressful situations. He helped to develop a concept that will help nurses quickly relieve stress during their shifts and allow decompression at the end of the day.

Pratt is currently working on a project using the Integrated Form of Agreement, a contract based on the Integrated Project Delivery Model. This contract defines how partners work together instead of specifying what each partner will individually provide, creating an environment that promotes problem solving and eliminates risk avoidance. He is committed to learning from the IFOA experience and passing it along to other industry professionals so that as a group the industry can grow to be more efficient. He spoke about this experience at the Construction Leadership Institute in 2008 and the Healthcare Facilities Symposium in 2007.

Pratt has earned a reputation as a leader in innovative construction techniques. He believes that a client’s building is the largest and most visible manifestation of the client’s philosophy. He spends his time learning about unique elements surrounding the client’s mission, location, culture, and services provided. Using symbols of these qualities, a team then creates a unique design identity.

Industry Consultants

George R. Pressler, ACHA, ACHE, AIA, FHFI
President
Planning Decision Resources Inc.
Topanga, Calif.

George Pressler is President of Planning Decision Resources Inc., located in Topanga, California. He has 37 years of experience in the industry and specializes in healthcare facility program planning consultation.

Pressler is involved with numerous organizations. He is a board member of both Healthcare Executives of Southern California and Caritas. He is a founding member of American College of Healthcare Architects and serves on the Board of Directors for Mission Community Hospital. Pressler is also a member of The American Institute of Architects, the Hospital Association of Southern California, the American College of Healthcare Executives, and the American Hospital Association. He is the first recipient of the Distinguished Service Lifetime Achievement Award from Healthcare Executives of Southern California and received the AIA Los Angeles Chapter Committee on Architecture for Health Distinguished Service Award. In addition, he serves on the Editorial Advisory Board of FacilityCare; on the faculty of California State University, Northridge; and as a Special Olympics volunteer. He is also involved with the Society of Critical Care Medicine, Partners in Care Foundation, and Starbright Foundation.

Pressler has been working in healthcare programming, planning, and design for over 37 years. He has worked on over 750 projects across the United States and abroad. He has founded and managed Planning Decision Resources Inc. and served in leadership and board-level positions in numerous related professional organizations as well as serving on the board of directors for an independent nonprofit community hospital. He has been published in numerous leading health and medical journals and publications.

Manufacturer

Randy R. Cooper
President
Cooper Signage & Graphics, Inc.
Loganville, Ga.

Randy Cooper is President of Cooper Signage & Graphics, Inc., located in Loganville, Georgia. With 36 years of experience in the industry, Cooper is a member of the Society for Environmental Graphic Design, an associate member of the American Hospital Association, and a member of the Healthcare Independent Representative Association. He is also very active in his local church and ministries in various parts of the world.

Cooper is a frequent speaker on the topic of wayfinding needs of healthcare facilities and was selected by the American Hospital Association as an approved resource for wayfinding consultation and signage.

Cooper has authored numerous articles for national industry publications and is currently preparing a book for AHA Publications titled Wayfinding for Healthcare: A Tool for Executives.

Honorable Mentions Facility Management Professionals

Phyllis J. Adams
Housekeeping Supervisor
Friendsview Retirement Community
Newberg, Ore.

Phyllis Adams is Housekeeping Supervisor for Friendsview Retirement Community located in Newberg, Oregon. Here is where she focuses on deep cleans, quality assurance, and supervision and management of housekeeping and laundry. With 17 years in the industry, she manages nine FTEs full time and four part time.

Adams received the YC Brown 2002 Waste Less Award for Friendsview Manor. She was also part of the 2007 Deficiency-Free Survey with Healthcare Food Service, Housekeeping, and Maintenance. For this she received a certificate of excellence. She also received values-based supervision training with Friends Services for the Aging. She completed the training in January 2008.

Adams faced challenges from 2000 through 2003, when Friendsview underwent construction. She continued to work through the demolition and debris and will continue to do so when new construction begins in 2008.

Doug Birlingmair
Healthcare Environmental Manager
ProHealth Care, Inc.
Waukesha, Wis.

Doug Birlingmair is the Healthcare Environmental Manager for ProHealth Care, Inc., located in Waukesha, Wisconsin. With 16 years’ experience in the industry, he specializes in hazardous materials and emergency preparedness.

Birlingmair is a member of the Waukesha County Emergency Preparedness Committee, the Waukesha County Local Emergency Planning Committee, and the Editorial Advisory Board for FacilityCare. In addition, he serves on the Wisconsin State Expert Panel on Decontamination, Radiation Emergencies, and Management of Water Emergencies. He is a member of the Wisconsin Association of Hazardous Material Responders and the Southeast Wisconsin Bioterrorism Preparedness Group, Inc. He is also an instructor for Incident Response to Terrorist Bombings, Awareness Level, at the New Mexico Institute of Mining and Technology.

He received a letter of commendation from the U.S. Navy and Department of Defense for Community Emergency Response Planning. He also received an appreciation plaque as Interim Coordinator for Region 7 Preparedness Group. His many outreach and community service projects include the Wisconsin Legislative Council for Public Health System’s Response to Bioterrorism and other Public Health Emergencies as well as the Waukesha County CHER-CAP, the Waukesha County Bioterrorism Task Force, and the Waukesha County Anti-Terrorism Core Group.

In his 16-year career, Birlingmair also established a state-of-the-art decontamination facility for Waukesha Memorial Hospital, developed decontamination training guidelines for all Wisconsin hospitals, and developed comprehensive systemwide emergency preparedness procedures and protocols encompassing all ProHealth Care entities. He has established and chairs a collaborative emergency planning committee for all healthcare entities in Waukesha County.

Neal L. Hailey
Maintenance Director
Pine View Manor, Inc.
Stanberry, Mo.

Neal Hailey is the Maintenance Director for Pine View Manor, Inc., located in Stanberry, Missouri. With 10 years’ experience in the industry, Hailey manages 70 beds and has become a specialist in nursing facilities. Hailey helped to remodel the facility to include assisted living quarters in which three areas have been remodeled into suite living and six individual areas.

Hailey faced not only the challenges that an older facility presents but doing the work himself instead of hiring a construction company, while keeping machinery and equipment running and the budget in control.

David N. Hill CFM, CE, RPA
Corporate Vice President of Facilities & Support Services
Hazelden Foundation
North Branch, Minn.

David Hill is the Corporate Vice President of Facilities & Support Services for Hazelden Foundation, located in North Branch, Minnesota. Hill has 35 years of experience. He received his Master of Science in health service administration; his Bachelor of Arts in engineering and industrial management; and his Certificate and Associate of Arts for air-conditioning, refrigeration, and heating.

Hill is involved as a faculty member for Greely Company, a member of the Board of Directors for the Nebraska Society for Healthcare Engineers, President of Chapter 2 Nebraska National Association of Power Engineers, and Chief Examining Officer for the National Institute for the Uniform Licensing of Power Engineers. In addition, Hill is a professional member of the American Society of Heating, Refrigerating, and Air- Conditioning Engineers, a CFM member of the International Facility Management Association, and an RPA member for Building Owners and Managers Institute International. Furthermore, he is Chairman of the Refrigeration Services Engineers Society, Contributing Editor of Briefings on Hospital Safety produced by Opus Communications, and Contributing Editor of Building and Management Institute International Journal.

Hill has worked with the Open Hearts Adoption Agency as well as the Nebraska Division on Aging. Hill’s leadership role has earned him national recognition for innovative approaches to facility management through effective and quantifiable results coupled with quality of work-life experiences for large employment groups.

Leonard A. Lotz, CHCC
Manager, Project Group
Rockford Health Systems
Rockford, Ill.

Leonard Lotz is Manager, Project Group for Rockford Health Systems, located in Rockford, Illinois. With 16 years of experience, Lotz specializes in project design and development as well as being a construction manager.

He is a member of the American Society of Hospital Engineers; the American Society of Heating, Refrigerating and Air-Conditioning Engineers; and Hospital Engineers of Northern Illinois. He has received the E-4 Recovery Project Award from ASHRAE and the R.M.H. Pediatrics Award and the R.M.H. Lobby Project Award from The American Institute of Architects. He helps with Lifescape Community Services and Community Kitchens and has participated in the March of Dimes Tournament for five years.

Lotz established a standardized record-keeping and procedure format for hospital projects, critiques buildings before purchase, and reviews all the mechanical plans before the bidding process.

James F. Ramsay
Facility Manager
Centennial Surgery Center, LLC
Voorhees, N.J.

James Ramsay is the Facility Manager for Centennial Surgery Center, LLC, located in Voorhees, New Jersey. With 20 years of experience, he has become a specialist in ambulatory surgical centers and is a member of the American Society of Healthcare Engineers. He has also received multiple contracted services awards and nominations.

His community service and outreach programs include a 20,000-square-foot addition to Centennial Surgery Center and the conversion of a nursing home into what is now Westchester Rehab Hospital.

Joy N. Swanson, CPM
Property Manager
Atrium Medical Campus, DRV Atrium, LLC
Chattanooga, Tenn.

Joy Swanson is the Property Manager for Atrium Medical Campus, DRV Atrium, LLC, located in Chattanooga, Tennessee. Her specialization is in the outpatient surgery center and medical building. Swanson is a member of the Institute of Real Estate Management, the Building Owners and Managers Association, the Tennessee and Georgia Association of Realtors, and the Chattanooga Association of Realtors.

Her community service includes volunteering in community activities to reach young girls who have been or are being sexually abused. She also volunteers to support foster parents with whom babies who are physically or mentally disabled because of abuse have been placed.

With 20 years’ experience in the industry, Swanson has been a landlord representative in several projects. These projects include an outpatient surgery and medical office building; a 10,000-square-foot operating room, recovery room, and clinic for one of the first laser eye centers in Chattanooga; and an operating and recovery room for plastic surgery. She also worked on a 17,000-square-foot operating room ambulatory surgery center subsequently acquired by HCA that includes four state-of-the-art operating rooms, procedure rooms, prep rooms, and 12 recovery bays. In addition, Swanson worked on a state-of-the-art 12,000-square-foot eye surgery center, six mobile and permanent MRI installations, a 13,000-square-foot diagnostic imaging center for one of the largest hospitals in Chattanooga, a clinic for gastric band surgery, a 10-bed sleep center, and a 5,000-square-foot urgent care clinic.

Other Industry Leaders

Gloria A. Cascarino
Director of Medical Equipment Planning
Francis Cauffman Architects
Philadelphia, Pa.

Gloria Cascarino is the Director of Medical Equipment Planning for Francis Cauffman Architects, located in Philadelphia, Pennsylvania. She specializes in planning, architecture, interior design for healthcare, science and technology, and government and justice.

Cascarino has 26 years of experience and is on the Environmental Standards Committee for the Center for Health Design and is a member of the Association for Healthcare Resource & Materials Management. She has published work in several industry publications and speaks at many industry events.

In her 26-year career, Cascarino has helped plan medical equipment that represents over $200 million in medical equipment budgets. She also reviews design functionality and its impact on patient care delivery, patient and staff safety, infection control, staffing models, and throughput.

Cascarino has gained a reputation as an expert in medical equipment planning, forecasting emerging technology, and medical equipment budget control and compliance. She has developed proven methods of strategic planning and creative allocation of funds and resources.

David Kamp, ASLA, LF
Landscape Architect
Dirtworks, PC Landscape Architecture
New York, N.Y.

David Kamp is a landscape architect and Founding Principal for Dirtworks, PC Landscape Architecture, located in New York, New York. With 30 years’ experience in the industry, Kamp has been associated with a number of organizations including the American Horticultural Therapy Association, Hospitals for a Healthy Environment, and the Green Building Council. He has also received several awards, which include the Construction Communications Community Service Award, the AHTA Therapeutic Garden Design Honor Award, the AIA New Hampshire Excellence in Architecture Honor Award, and the ASLA Award of Honor in Residential Design.

Throughout his career Kamp has designed a range of public, institutional, commercial, corporate, and residential projects. He has promoted the profession of landscape architecture within the design community as well as continued research from his self-directed studies in healthcare and the human condition as a Loeb Fellow at Harvard University and as a Fellow at the prestigious MacDowell Colony. Kamp also served on the committee that developed the Green Guide for Health Care Version 2.0 Pilot.

Susan E. Mazer
President/CEO and Founder
Healing HealthCare Systems, Inc.
Reno, Nev

Susan Mazer is President, CEO and founder of Healing HealthCare Systems, Inc., located in Reno, Nevada. With 21 years of experience in the industry, she has become specialized in noise management strategies; sound system design; CCTV hardware; and the C.A.R.E channel, which offers 24-hour healing environment programming for patients.

Mazer is a member of the Center for Health Design, the Society for the Arts in Healthcare, the Environmental Design Research Association, and the Association of Healthcare Advocates. She has received the Sierra Arts Foundation President’s Award and the Leland R. Kaiser Founder’s Award and was named Placer County Artist of the Year. Throughout her career Mazer has been involved with the Sierra Arts Foundation, and she founded the Elder Care Concert Series.

She has given lectures on the understanding and expectation of privacy and the challenges of HIPAA as a universal mandate. In addition, she has spoken on healthcare and aging and published the article “Tuning into the Sound Environment” for Long-Term Living magazine. Mazer has also made noise a priority concern in hospitals.

Cathy A. Richter
Director of Client Relations
Pratt Design Studio
Chicago, Ill.

Cathy Richter is Director of Client Relations for Pratt Design Studio, located in Chicago, Illinois. With 20 years of experience in the industry, her specialty areas of service have become healthcare architecture and interior design.

Richter is involved with numerous organizations, including the Healthcare Facilities Symposium & Expo Advisory Board and Planning Committee, the American Society for Healthcare Engineering, the Chicago Health Executives Forum, the St. Louis Council of Construction Consumers, and the Society for Marketing Professional Services.

In her career Richter has committed to working to build effective relationships and strong team communication. A true client advocate, she partners with clients to instill trust and understand objectives and translates this to her team. Her strategic planning and leadership abilities have helped firms reach their goals through meaningful communication and partnerships to create a stronger industry presence.

Her extensive understanding of healthcare design guides her belief in the benefits of incorporating evidence-based design into projects. She understands that healthcare design projects should be patient-centered. Today Richter stays on the forefront of evidence-based design through conference involvement and educational opportunities. She also remains active with Healthcare Design’s Evidence-Based Design Accreditation and Certification Planning Committee.

Industry Architects

Mark L. Hansen, AIA, NCARB
Principal
Mohagen/Hansen Architectural Group
Wayzata, Minn.

Mark Hansen is Principal for Mohagen/Hansen Architectural Group, located in Wayzata, Minnesota. With 20 years in the industry, Hansen specializes in medical planning as well as architecture and interior design.

Hansen is a member of the Minnesota Hospital Association, the Minnesota Medical Group Managers Association, the U.S. Green Building Council, and the American Society for Healthcare Engineering. He has spent the last 20 years partnering with healthcare clients to design buildings and spaces that are functional and efficient. He walks clients through a highly participatory process that helps them to envision the final outcome. Hansen works to synthesize the goals and objectives of the numerous individuals involved in a project and develop creative environments that promote comfort and healing.

Rebecca G. Hathaway, RN, MSN, Assoc. AIA
Senior Vice President of Healthcare
HMC Architects
San Diego, Calif.

Rebecca Hathaway is Senior Vice President of Healthcare for HMC Architects, located in San Diego, California. With 32 years of experience, she specializes in healthcare consulting and planning. She is a member of The American Institute of Architects, the American College of Healthcare Executives, the San Diego Organization of Healthcare Leaders, and the American Organization of Nurse Executives.

She received an Excellence in Leadership Award from the Association of California Nurse Leaders and the Management Staff Incentive Award from UCLA Medical Center. In her years in the healthcare industry, she has served as a Cardiovascular Clinical Nurse and Assistant Director of Nursing for the University of California, Los Angeles Medical Center; Vice President of Patient Care Services at City of Hope National Medical Center & Beckman Research Institute; Assistant Administrator of Hospital Operations and Chief Executive Officer at Scripps Memorial Hospital; and Director of Hospital Operations for the Kaiser Foundation Hospitals. During her career, Hathaway has found success restructuring operations and streamlining systems and processes to eliminate costs and improve efficiency.

Calvin L. Hinz, NCARB
Principal
C.L.H. Architects
Elkhorn, Neb.

Calvin Hinz has 40 years of experience in the industry and is a member of The American Institute of Architects, the Center for Health Design, and Rotary International. He has received the Neighborhood Improvement Award. In addition, he is on the Board of Directors for the Alzheimer’s Association and the Board of Directors for Big Brothers Big Sisters, and he is the Planning Commissioner for the City of Elkhorn. Hinz has many accomplishments in his years in healthcare, including the renovation and master planning of Broadstone Memorial Hospital, Phelps Medical Office, Creighton University N.I.C.U., and Osmond Hospital. He has faced the challenges of creating a healing environment that incorporates an ancient element of healing to provide positive support and healing as well as stress relief for patients and staff.

Greg L. Hughes, AIA, ACHA LEED, NCARB
Director of Healthcare
PBK
Houston, Texas

Greg L. Hughes is the Director of Healthcare for PBK, located in Houston, Texas. With 29 years of experience in the industry, he has become a specialist in planning, design, architecture, interiors, engineering, and technology. He is a member of the American Hospital Association, the American College of Healthcare Architects, The American Institute of Architects, and the U.S. Green Building Council.

Hughes received the AIA School Medal and APEX Award for the category of over $5 million in construction cost. In addition, he provides services to Lifeline Chaplaincy to develop a Texas Medical Center home base and training facility for nonprofit firms. He also provided planning services and hands-on labor to Habitat for Humanity to help rebuild a musicians village after Hurricane Katrina.

Hughes has led numerous design and planning teams serving the healthcare client community. He also has developed and implemented design solutions to improve patient experience and outcomes as well as efficiency and safety. These solutions have improved the operational environment for clinical staff, increasing actual contact hours with patients and thus improving the clinical outcome and reducing the length of stay for patients. He has strategized economical approaches to problems to maximize the use of capital on facility developments, thus allowing more financial resources to be spent on direct care.

Other Industry Professionals

Terrie L. Kurrasch, FACHE
Senior Associate-Strategist/Planner
The Ratcliff Architects
Emeryville, Calif.

Terrie Kurrasch is the Senior Associate-Strategist/Planner of The Ratcliff Architects, located in Emeryville, California, specializing in strategic and operational planning as well as facility planning. She is a member of the American College of Healthcare Executives, The American Institute of Architects, and the California Association of Healthcare Leaders.

Kurrasch received the 2008 ACHE Service Award. In her 38 years in the healthcare industry, she has served as Director of Strategic Planning for Washington Hospital Healthcare System, Managing Consultant for Goggio & Associates, Manager of Strategic Planning for Catholic Healthcare West, Healthcare Consultant for Xydra International, and Director of Merger and Implementation for Alta Bates Summit Medical Center. Her experience in healthcare helps her to move operational issues to the forefront and demonstrate their impact on design.

Rebecca J. Lewis, AIA, ACHA, CID
Director of Healthcare Studio
DSGW Architects, Inc.
Duluth, Minn.

Rebecca Lewis is the Director of Healthcare Studio for DSGW Architects, Inc., located in Duluth, Minnesota. With 23 years in the industry, she is a specialist in master planning, programming, and healthcare architecture. Lewis is the 2008 President of the American College of Healthcare Architects and a member of The American Institute of Architects, the Minnesota Hospital Association, the Assisted Living Federation of America, and the Wisconsin Assisted Living Association.

Lewis strives to create new, efficient, and productive medical environments. Her work in the areas of gerontology and medical codes and standards helps make sure that new projects support special populations of users and meet new and upcoming guidelines for construction and design best practice. As Co-Chair of the AIA Academy of Architects of Health Codes and Standards Forum as well as a member of the Health Guidelines Revision Committee of the Facilities Guidelines Institute, she is assisting in the development of the requirements for design and construction for facilities across the nation.

David E. Mikos, AIA, NCARB, ACHA
President and CEO
Anderson Mikos Architects, Ltd.
Oakbrook Terrace, Ill.

David Mikos has 32 years of experience in the healthcare industry and is a member of several organizations, including The American Institute of Architects, the American College of Healthcare Architects, the National Committee on Health and Architecture for Health Committee.

Mikos has received the AIA Young Architect’s Award as well as the Best of Healthcare award from Midwest Construction magazine. Mikos has been invited to many speaking engagements, including an engagement before the U.S. Section of the International College of Surgeons to discuss Planning and Design of Surgery Centers and one defining the challenges of emergency department design and implementation before The American Institute of Architects. He has authored articles for many professional journals.

Richard L. Miller, FAIA
President/Principal
Earl Swensson Associates, Inc.
Nashville, Tenn.

Richard Miller has 41 years of experience in the healthcare industry and specializes in healthcare design. Miller is a member of the American Heart Association, Co-Chair of AHA’s Heart Walk, a Nashville Health Care Council board member, and a member of The American Institute of Architects.

He has been recognized numerous times as one of the “Health Care 100” by the Nashville Business Journal. Miller incorporates evidence-based design in healthcare projects around the country to create an environment that supports a culture of patient safety and operational efficiency throughout the facility. He addresses challenges creatively to respond to the latest trends of healthcare design with sensitivity to budget constraints. His forecasts for the healthcare industry and expertise on medical design are frequently published in national industry publications. He often speaks at industry events on the future impact of medical and technological advances on hospital design.

Chang Ho Moon, Ph.D.
Professor
Kunsan National University
Kunsan, Korea

Chang Ho Moon has 30 years’ experience in the industry and specializes in hospital planning and design. Moon is a member of the Korean Institute of Healthcare Architecture, the International Academy for Design and Health, and the International Hospital Federation. He has received the Gold Prize, Architectural Design Award, Chonbuk Province, was named Outstanding Professor of the Year and is a registered architect.

Industry Consultants

John E. Kemper
Chairman and CEO
KLMK Group
Richmond, Va.

John Kemper is the Chairman and CEO of KLMK Group, located in Richmond, Virginia. He specializes in facility consulting and has 35 years of experience in the industry. Kemper is a member of the American College of Healthcare Executives and the Center for Health Design. He has authored articles for healthcare industry publications and is often a speaker and panelist at industry events.

Projects include the patient tower at Washington Hospital Center; a major hospital addition and new Cancer Center at Duke University Medical Center and Health System; and new inpatient beds, a new surgical suite, the Cancer Center, and two new parking structures at St. Agnes Hospital.

John E. Martinelli, CAC, CMC, CIAQM, HCC
Director of Environmental Health Consulting Services
Forensic Analytical Consulting Services, Inc.
Hayward, Calif.

John Martinelli is Director of Environmental Health Consulting Services for Forensic Analytical Consulting Services, Inc., located in Hayward, California. With 24 years’ experience in the industry, he specializes in construction and environmental risk management and is Corporate Technical Lead for Healthcare Services. He is a member of the Indoor Air Quality Association, the American Society for Healthcare Engineering, the California Society for Healthcare Engineering, and The American Institute of Architects.

Martinelli extends his services to the community by training industry professionals, various healthcare systems, and numerous public agencies to increase the awareness and capabilities of the participants. During the course of his career, he has had the opportunity to develop new testing methods, including the use of polymerase chain reaction lab analysis for mold sampling. The development of this method has led to more detailed information about mold species in a significantly shorter time than with earlier methods. Martinelli also designed and managed the replacement of entire exterior finishes of five high-census fully functioning healthcare buildings without evacuating the buildings and with minimal disruptions. He presents on various topics at national events and continues to reach out to the industry and assist with program development and compliance support.

Industry Manufacturers

Deborah J. Breunig, RN, BSN, MBA
Vice President of Healthcare
KI
Green Bay, Wis.

Deborah J. Breunig is the Vice President of Healthcare for KI, located in Green Bay, Wisconsin. With 24 years of experience in the contract furniture industry and 13 years in the healthcare industry, Breunig has become specialized in contract furniture. She is a board member of Bellin College of Nursing and on the Board of Regents for the American Academy of Healthcare Interior Designers. She represents KI in the American Hospital Association, the Center for Health Design, and the Institute for Family-Centered Care and is a member of the Editorial Advisory Board for FacilityCare. Breunig reaches out to her community by speaking to undergraduate students on the role of furniture in acute care facilities.

As an RN she has an in-depth understanding of the needs of patients, families, and staff in the acute care environment and extensive knowledge of the healthcare market. A key to her success has been a keen ability to identify trends and needs in the healthcare market and to introduce innovative products accordingly. She regularly consults with healthcare designers and facility professionals on new building and renovation projects to help meet unique requirements.

Joseph Ridley Kinsey
General Manager of Healthcare Markets
Tandus
Dalton, Ga.

Ridley Kinsey is the General Manager of Healthcare Markets for Tandus, located in Dalton, Georgia. Kinsey has spent 26 years in the carpet industry and five in the healthcare market. He is a member of the Center for Health Design, the American Association of Healthcare Interior Designers, and the American Society for Healthcare Engineering. He was a member of the team that developed and launched the ethos recycled backing system with Kaiser Permanente.

Jo Beth Clement-Reilly
Partner
TECNI-QUIP CARTS, a division of TQ Industries
Seguin, Texas

Jo Beth Clement-Reilly is a partner of TECNI-QUIP CARTS, a division of TQ Industries, located in Seguin, Texas. She has been in the industry for as long as she can remember and is a manufacturer and vendor. She is a member of the International Executive Housekeepers Association, the American Laundry Management Association, the San Antonio Lodging Association, and the Textile Rental Services Association. Her parents, Charles and Jane Clement, began TECNI-QUIP in 1961. Reilly attended her first healthcare convention at the age of nine with her parents and has been in the business ever since. Today she works with her husband, an engineer, to develop and design new lines of carts that will improve the quality of healthcare laundry delivery systems. Her carts are found in SPD and surgery and other related industries that transport supplies and linens.

Peter Sheldon
Vice President Operations
Coverall Health-Based Cleaning System
Boca Raton, Fla.

Peter Sheldon is the Vice President Operations at Coverall Health-Based Cleaning System, located in Boca Raton, Florida. With 23 years’ experience, he has become a contract provider of health-based cleanings systems and environmental services. He is a member of the American Society of Healthcare Environmental Services, the Association for Professionals in Infection Control and Epidemiology, and the Association for Healthcare Resource & Materials Management. He has received several awards, which include being a finalist for the Stevie American Business Award and winning the South Florida Business Journal’s Business of the Year Award.

Sheldon is also involved with Coverall Foundation, Inc. The foundation has created the Coverall Foundation Scholarship Program for dependent children of Coverall janitorial franchise owners

Ira F. Sutton
President
Microfiber Solutions, Inc.
La Mesa, Calif.

Ira Sutton is the President of Microfiber Solutions, Inc., located in La Mesa, California. With 10 years’ experience, he is both a manufacturer and vendor. He is a member of the Association of Healthcare Professionals, ISSA, and the International Executive Housekeepers Association. Sutton has served in the Muscular Dystrophy Association and the Aircraft Owners and Pilots Association. He has authored several articles on cleaning products and microfiber in the healthcare industry. He has also helped develop new microfiber cleaning products for the healthcare industry.